# Grow ## Growsensor - [Welcome](https://faq.growsensor.co/welcome.md): Thank you for choosing Grow Sensor! You’re now part of a community of growers using cutting-edge technology to take their growing to the next level. - [What is the Grow Sensor?](https://faq.growsensor.co/welcome/what-is-the-grow-sensor.md): The Grow Sensor is a cutting-edge open ecosystem environmental monitoring device designed to give growers complete control over their cultivation environment. - [What does the Grow Sensor measure?](https://faq.growsensor.co/welcome/what-does-the-grow-sensor-measure.md): The Grow Sensor monitors key environmental factors in real time, helping you fine-tune your grow space for optimal plant health and yield. - [Getting started](https://faq.growsensor.co/getting-started.md) - [How do I onboard my Grow Sensor?](https://faq.growsensor.co/getting-started/how-do-i-onboard-my-grow-sensor.md) - [Do I need to charge my Grow Sensor when it arrives?](https://faq.growsensor.co/getting-started/how-do-i-onboard-my-grow-sensor/do-i-need-to-charge-my-grow-sensor-when-it-arrives.md): Yes, we recommend charging your Grow Sensor when it arrives. For shipping safety regulations, it’s only partially charged when dispatched. - [How do I connect my Grow Sensor to my Wi-Fi network?](https://faq.growsensor.co/getting-started/how-do-i-onboard-my-grow-sensor/how-do-i-connect-my-grow-sensor-to-my-wi-fi-network.md) - [How quickly will I see graph data in the app after onboarding?](https://faq.growsensor.co/getting-started/how-do-i-onboard-my-grow-sensor/how-quickly-will-i-see-graph-data-in-the-app-after-onboarding.md): You’ll see your first live sensor data immediately after onboarding - both on the dashboard and in the graphs. - [How do I hang my Grow Sensor in my environment?](https://faq.growsensor.co/getting-started/how-do-i-hang-my-grow-sensor-in-my-environment.md): Proper placement of your GrowSensor is key to getting accurate and reliable readings. Follow these steps for the best setup: - [How do I set up my leaf temperature sensor?](https://faq.growsensor.co/getting-started/how-do-i-set-up-my-leaf-temperature-sensor.md) - [How do I set up my substrate probe?](https://faq.growsensor.co/getting-started/how-do-i-set-up-my-substrate-probe.md) - [How do I charge my Grow Sensor?](https://faq.growsensor.co/getting-started/how-do-i-charge-my-grow-sensor.md): Charging your Grow Sensor is simple - just plug in the provided barrel connector, and it will begin charging. - [How do I use the Grow Sensor App?](https://faq.growsensor.co/getting-started/how-do-i-use-the-grow-sensor-app.md): The Grow Sensor App is packed with advanced but user-friendly features designed to help you effortlessly optimise your grow environment. - [The Grow Sensor](https://faq.growsensor.co/the-grow-sensor.md) - [What does the Grow Sensor’s button do?](https://faq.growsensor.co/the-grow-sensor/what-does-the-grow-sensors-button-do.md): The Grow Sensor is a compact yet powerful device with a range of functions at your fingertips. Its button allows you to navigate key features effortlessly. - [How accurate is the Grow Sensor?](https://faq.growsensor.co/the-grow-sensor/how-accurate-is-the-grow-sensor.md): The Grow Sensor is designed for precision, providing highly accurate data to help you fine-tune your growing environment. - [How do I calibrate the Grow Sensor?](https://faq.growsensor.co/the-grow-sensor/how-do-i-calibrate-the-grow-sensor.md) - [Does the Grow Sensor come pre-calibrated?](https://faq.growsensor.co/the-grow-sensor/how-do-i-calibrate-the-grow-sensor/does-the-grow-sensor-come-pre-calibrated.md): Yes! Every Grow Sensor is professionally calibrated before it ships, ensuring you receive an accurate and reliable device straight out of the box. - [How do I calibrate the humidity sensor?](https://faq.growsensor.co/the-grow-sensor/how-do-i-calibrate-the-grow-sensor/how-do-i-calibrate-the-humidity-sensor.md): Your Grow Sensor is factory-calibrated for high accuracy right out of the box, so in most cases, no additional calibration is needed. - [How do I calibrate the CO2 sensor?](https://faq.growsensor.co/the-grow-sensor/how-do-i-calibrate-the-grow-sensor/how-do-i-calibrate-the-co2-sensor.md) - [Do I need to calibrate any other sensors?](https://faq.growsensor.co/the-grow-sensor/how-do-i-calibrate-the-grow-sensor/do-i-need-to-calibrate-any-other-sensors.md): In short, no - additional calibration isn’t necessary. - [Can I set offsets to help with calibration?](https://faq.growsensor.co/the-grow-sensor/how-do-i-calibrate-the-grow-sensor/can-i-set-offsets-to-help-with-calibration.md): Yes! While the Grow Sensor’s temperature sensors are factory-calibrated for long-term accuracy, we provide optional offsets for ambient temperature and leaf temperature as well as CO₂. - [Can the Grow Sensor be used outside?](https://faq.growsensor.co/the-grow-sensor/can-the-grow-sensor-be-used-outside.md): The Grow Sensor can be used in greenhouses and polytunnels, but it’s not designed for full outdoor exposure. - [How many Grow Sensors do I need for my growing space?](https://faq.growsensor.co/the-grow-sensor/how-many-grow-sensors-do-i-need-for-my-growing-space.md): For home growers, one Grow Sensor per grow tent is usually enough. However, the more sensors you have, the more detailed your data will be. - [What is the Wi-Fi range of the Grow Sensor?](https://faq.growsensor.co/the-grow-sensor/what-is-the-wi-fi-range-of-the-grow-sensor.md): The Wi-Fi range of the Grow Sensor depends on several factors, including wall thickness, obstacles, and router placement. - [How long does the Grow Sensor battery last?](https://faq.growsensor.co/the-grow-sensor/how-long-does-the-grow-sensor-battery-last.md) - [How to set up the Grow Sensor to measure leaf temperature?](https://faq.growsensor.co/the-grow-sensor/how-to-set-up-the-grow-sensor-to-measure-leaf-temperature.md) - [How to find your device / Grow Sensor ID?](https://faq.growsensor.co/the-grow-sensor/how-to-find-your-device-grow-sensor-id.md) - [Does the Grow Sensor log data offline?](https://faq.growsensor.co/the-grow-sensor/does-the-grow-sensor-log-data-offline.md): Yes! Unlike many competitors, the Grow Sensor continues logging data even if your Wi-Fi or power goes down. - [Will the sensor inform me if the Wi-Fi connection fails?](https://faq.growsensor.co/the-grow-sensor/will-the-sensor-inform-me-if-the-wi-fi-connection-fails.md): Yes! If your Wi-Fi goes down, you’ll receive a push notification - provided you’ve enabled notifications on your device. - [Why does the Grow Sensor’s LED flash green periodically?](https://faq.growsensor.co/the-grow-sensor/why-does-the-grow-sensors-led-flash-green-periodically.md) - [Why is the Grow Sensor light flashing red when onboarding?](https://faq.growsensor.co/the-grow-sensor/why-is-the-grow-sensor-light-flashing-red-when-onboarding.md): A flashing red light during onboarding means the sensor’s battery is flat. To charge your Grow Sensor, simply plug in the provided barrel power cable. - [The Grow App](https://faq.growsensor.co/the-grow-app.md): Find our more about the Grow Sensor app here. - [How do I use the Grow dashboard?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-dashboard.md) - [How alerts are displayed?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-dashboard/how-alerts-are-displayed.md) - [What are grows?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-dashboard/what-are-grows.md): In the Grow App, each item on your dashboard is called a grow. A grow represents a complete plant cycle, from seed to harvest. - [How to use dashboard trends?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-dashboard/how-to-use-dashboard-trends.md) - [Can I rename a grow?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-dashboard/can-i-rename-a-grow.md) - [How do I close and start a new grow?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-dashboard/how-do-i-close-and-start-a-new-grow.md) - [How do I use the Grow graphs?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-graphs.md): The Grow Sensor graphs are a super powerful tool at the heart of the app, designed specifically for growers. They provide a clear, user-friendly way to analyse your grow data quickly and effectively. - [What graphs/data can I see?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-graphs/what-graphs-data-can-i-see.md): You can view detailed graphs for everything the Grow Sensor measures and more. - [How do I interact with graphs?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-graphs/how-do-i-interact-with-graphs.md) - [How often does the graph data update?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-graphs/how-often-does-the-graph-data-update.md): The update frequency depends on the mode your Grow Sensor is in. - [Can I filter graphs?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-graphs/can-i-filter-graphs.md) - [When does the eDLI (Daily Light Integral) graph reset?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-graphs/when-does-the-edli-daily-light-integral-graph-reset.md): The daily light integral graph provides a live cumulative total of your eDLI over a 24-hour period, helping you ensure your plants receive the correct amount of light for optimal growth. - [How do I use the light spectrum graph in the app?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-graphs/how-do-i-use-the-light-spectrum-graph-in-the-app.md): The Grow App currently displays the light spectrum graph as time series data, allowing you to track how the spectrum changes over a 24-hour period. - [What is leaf VPD, and can I see this in the graphs?](https://faq.growsensor.co/the-grow-app/how-do-i-use-the-grow-graphs/what-is-leaf-vpd-and-can-i-see-this-in-the-graphs.md): Yes! The Grow Sensor continuously measures Leaf VPD using its leaf temperature sensor, located on the bottom of the device. - [How do I set my grow’s night and day photoperiods?](https://faq.growsensor.co/the-grow-app/how-do-i-set-my-grows-night-and-day-photoperiods.md) - [How do I set limits and alerts for graphs?](https://faq.growsensor.co/the-grow-app/how-do-i-set-limits-and-alerts-for-graphs.md): Limits are a powerful feature used throughout the app to help you monitor and optimise your grow. - [How do I set high/low and dangerously high/low limits?](https://faq.growsensor.co/the-grow-app/how-do-i-set-limits-and-alerts-for-graphs/how-do-i-set-high-low-and-dangerously-high-low-limits.md): Setting limits helps you stay in control of your growing environment by providing alerts and visual cues when conditions shift outside your ideal range. - [Can I create limit templates or recipes?](https://faq.growsensor.co/the-grow-app/how-do-i-set-limits-and-alerts-for-graphs/can-i-create-limit-templates-or-recipes.md) - [How do I activate push notifications?](https://faq.growsensor.co/the-grow-app/how-do-i-set-limits-and-alerts-for-graphs/how-do-i-activate-push-notifications.md) - [If you’re not receiving notifications](https://faq.growsensor.co/the-grow-app/how-do-i-set-limits-and-alerts-for-graphs/if-youre-not-receiving-notifications.md): If you didn’t enable push notifications during onboarding, you may need to manually allow them in your phone’s settings. - [What limits can I set?](https://faq.growsensor.co/the-grow-app/how-do-i-set-limits-and-alerts-for-graphs/what-limits-can-i-set.md) - [How do I set lights on and lights of alerts?](https://faq.growsensor.co/the-grow-app/how-do-i-set-limits-and-alerts-for-graphs/how-do-i-set-lights-on-and-lights-of-alerts.md): Setting lights-on and lights-off alerts is simple and helps you catch any unexpected lighting issues in your grow. - [How does the eDLI limit work?](https://faq.growsensor.co/the-grow-app/how-do-i-set-limits-and-alerts-for-graphs/how-does-the-edli-limit-work.md): In the Grow App, you can set a limit for your eDLI (Extended Daily Light Integral), which represents the total amount of PPFD your plants receive while the lights are on. - [How does the dew point limit work?](https://faq.growsensor.co/the-grow-app/how-do-i-set-limits-and-alerts-for-graphs/how-does-the-dew-point-limit-work.md): The Grow Sensor dew point limit is designed to make monitoring humidity stress simple and intuitive. - [Substrate probes](https://faq.growsensor.co/substrate-probes.md) - [Can I plug a substrate probe directly into the Grow Sensor?](https://faq.growsensor.co/substrate-probes/can-i-plug-a-substrate-probe-directly-into-the-grow-sensor.md) - [What soil probes are compatible with the Grow Sensor?](https://faq.growsensor.co/substrate-probes/what-soil-probes-are-compatible-with-the-grow-sensor.md): The Grow Sensor is designed to work with a wide range of substrate sensors, ensuring an open and flexible ecosystem. - [Which sensors should I purchase?](https://faq.growsensor.co/substrate-probes/which-sensors-should-i-purchase.md) - [What do the substrate probes measure?](https://faq.growsensor.co/substrate-probes/what-do-the-substrate-probes-measure.md) - [Can I change my substrate type in the Grow App?](https://faq.growsensor.co/substrate-probes/can-i-change-my-substrate-type-in-the-grow-app.md): Yes! Some of our supported substrate sensors include specific algorithms for different substrate types, while others are designed to work with all substrates. - [How do I connect a substrate probe to the Grow Sensor using the SDI-12 connector block?](https://faq.growsensor.co/substrate-probes/how-do-i-connect-a-substrate-probe-to-the-grow-sensor-using-the-sdi-12-connector-block.md): To connect a compatible SDI-12 substrate probe to your Grow Sensor, follow these steps: - [How many substrate probes can I use with the Grow Sensor?](https://faq.growsensor.co/substrate-probes/how-many-substrate-probes-can-i-use-with-the-grow-sensor.md) - [How do I position my soil probe for my pot size?](https://faq.growsensor.co/substrate-probes/how-do-i-position-my-soil-probe-for-my-pot-size.md): Properly setting up your substrate sensor is essential for accurate and repeatable readings. - [How do I place the probe through the pot](https://faq.growsensor.co/substrate-probes/how-do-i-position-my-soil-probe-for-my-pot-size/how-do-i-place-the-probe-through-the-pot.md): Properly positioning your substrate probe ensures accurate and consistent readings. - [How do I place the sensor in the pot?](https://faq.growsensor.co/substrate-probes/how-do-i-position-my-soil-probe-for-my-pot-size/how-do-i-place-the-sensor-in-the-pot.md) - [Grow SubSense](https://faq.growsensor.co/substrate-probes/how-do-i-position-my-soil-probe-for-my-pot-size/grow-subsense.md): Correct positioning of the SubSense probe ensures accurate and consistent measurements of moisture, EC, and temperature, helping you make informed irrigation and nutrient decisions. - [Delta-T Wet 150](https://faq.growsensor.co/substrate-probes/how-do-i-position-my-soil-probe-for-my-pot-size/delta-t-wet-150.md): Proper placement of the Delta-T Wet 150 ensures accurate and consistent measurements of moisture, EC, and temperature, helping you optimise your grow conditions. - [Meter group Teros 12](https://faq.growsensor.co/substrate-probes/how-do-i-position-my-soil-probe-for-my-pot-size/meter-group-teros-12.md): Correct positioning of the Meter Group Teros 12 probe ensures accurate and consistent measurements of moisture, EC, and temperature, helping you make informed irrigation and nutrient decisions. - [Acclima TDR-310W](https://faq.growsensor.co/substrate-probes/how-do-i-position-my-soil-probe-for-my-pot-size/acclima-tdr-310w.md): Proper placement of the Acclima TDR-310W substrate probe ensures accurate and consistent measurements of moisture, EC, and temperature, helping you optimise your grow conditions. - [Acclima TDR-315N](https://faq.growsensor.co/substrate-probes/how-do-i-position-my-soil-probe-for-my-pot-size/acclima-tdr-315n.md): Proper placement of the Acclima TDR-315N substrate probe ensures accurate and consistent measurements of moisture, EC, and temperature, helping you optimise your grow conditions. - [The Grow Link Terra Link](https://faq.growsensor.co/substrate-probes/how-do-i-position-my-soil-probe-for-my-pot-size/the-grow-link-terra-link.md): Proper placement of the Grow Link Terra Link substrate probe ensures accurate and consistent measurements of moisture, EC, and temperature, helping you optimise your grow conditions. - [How do I position my substrate probe in a large no-till or living-soil bed?](https://faq.growsensor.co/substrate-probes/how-do-i-position-my-substrate-probe-in-a-large-no-till-or-living-soil-bed.md): Probe placement is key to getting reliable moisture and pore-water EC (PWeC) data. - [My VWC reading is too low or high, help!](https://faq.growsensor.co/substrate-probes/my-vwc-reading-is-too-low-or-high-help.md): If your Volumetric Water Content (VWC) readings seem incorrect, it may be due to sensor placement within the substrate. - [\*To do\* How do I crop steer? - don't forget to add back into Pubstrate probes index](https://faq.growsensor.co/substrate-probes/to-do-how-do-i-crop-steer-dont-forget-to-add-back-into-pubstrate-probes-index.md) - [App settings](https://faq.growsensor.co/app-settings.md) - [How can I change my account email?](https://faq.growsensor.co/app-settings/how-can-i-change-my-account-email.md) - [How can I change my account password?](https://faq.growsensor.co/app-settings/how-can-i-change-my-account-password.md) - [\*To do\* Can I check the timezone in my app? - don't forget to add to App settings index](https://faq.growsensor.co/app-settings/to-do-can-i-check-the-timezone-in-my-app-dont-forget-to-add-to-app-settings-index.md) - [How can I change the measurement units in the app?](https://faq.growsensor.co/app-settings/how-can-i-change-the-measurement-units-in-the-app.md) - [How do I access the API?](https://faq.growsensor.co/app-settings/how-do-i-access-the-api.md) - [How do I link the Grow Sensor with Home Assistant](https://faq.growsensor.co/app-settings/how-do-i-link-the-grow-sensor-with-home-assistant.md) - [Do you have team Grow account access?](https://faq.growsensor.co/app-settings/do-you-have-team-grow-account-access.md) - [How can I opt in to test latest beta software and updates?](https://faq.growsensor.co/app-settings/how-can-i-opt-in-to-test-latest-beta-software-and-updates.md) - [Making a purchase](https://faq.growsensor.co/making-a-purchase.md) - [What are my payment options?](https://faq.growsensor.co/making-a-purchase/what-are-my-payment-options.md): We offer a variety of secure and convenient payment options to make your purchase of the Grow Sensor as smooth as possible. - [\*TBC\* Are there any additional fees for certain payment methods? - don't forget to add to payment op](https://faq.growsensor.co/making-a-purchase/tbc-are-there-any-additional-fees-for-certain-payment-methods-dont-forget-to-add-to-payment-op.md) - [Will I have to pay any import duties, tarifs or additional costs?](https://faq.growsensor.co/making-a-purchase/will-i-have-to-pay-any-import-duties-tarifs-or-additional-costs.md) - [Do you offer financing or instalment payment options?](https://faq.growsensor.co/making-a-purchase/do-you-offer-financing-or-instalment-payment-options.md) - [Is my payment information secure?](https://faq.growsensor.co/making-a-purchase/is-my-payment-information-secure.md): Yes, your payment information is completely secure when you shop with us. - [Can I split my payment between multiple methods?](https://faq.growsensor.co/making-a-purchase/can-i-split-my-payment-between-multiple-methods.md) - [Do you offer any discounts or promotions on the Grow Sensor?](https://faq.growsensor.co/making-a-purchase/do-you-offer-any-discounts-or-promotions-on-the-grow-sensor.md): Yes, we occasionally offer special discounts and promotions on the Grow Sensor! To be the first to know about exclusive deals, sign up for our newsletter. - [Can I cancel or change an order?](https://faq.growsensor.co/making-a-purchase/can-i-cancel-or-change-an-order.md) - [How can I be notified when the Grow Sensor is back in stock?](https://faq.growsensor.co/making-a-purchase/how-can-i-be-notified-when-the-grow-sensor-is-back-in-stock.md): To get notified when the Grow Sensor is back in stock, simply sign up for our newsletter. You’ll be the first to know about restocks, exclusive offers, and product updates. - [Are there any quantity limits for purchasing the Grow Sensor?](https://faq.growsensor.co/making-a-purchase/are-there-any-quantity-limits-for-purchasing-the-grow-sensor.md) - [Returns and refunds](https://faq.growsensor.co/returns-and-refunds.md) - [Do you have a warranty?](https://faq.growsensor.co/returns-and-refunds/do-you-have-a-warranty.md): Yes, we offer a 365-day limited warranty on all Grow Sensors purchased directly from us. - [Do you have a satisfaction guarantee?](https://faq.growsensor.co/returns-and-refunds/do-you-have-a-satisfaction-guarantee.md) - [Do you have a returns and refund policy?](https://faq.growsensor.co/returns-and-refunds/do-you-have-a-returns-and-refund-policy.md) - [What are the returns conditions?](https://faq.growsensor.co/returns-and-refunds/what-are-the-returns-conditions.md) - [Can I return a Grow Sensor that has been opened or used?](https://faq.growsensor.co/returns-and-refunds/can-i-return-a-grow-sensor-that-has-been-opened-or-used.md) - [What do I need to include when returning the Grow Sensor?](https://faq.growsensor.co/returns-and-refunds/what-do-i-need-to-include-when-returning-the-grow-sensor.md) - [What should I do if I receive a damaged or defective Grow Sensor?](https://faq.growsensor.co/returns-and-refunds/what-should-i-do-if-i-receive-a-damaged-or-defective-grow-sensor.md) - [Do I need to provide evidence of the damage when requesting a return?](https://faq.growsensor.co/returns-and-refunds/what-should-i-do-if-i-receive-a-damaged-or-defective-grow-sensor/do-i-need-to-provide-evidence-of-the-damage-when-requesting-a-return.md): Yes, if you're returning a Grow Sensor due to damage or a defect, we ask that you provide photos or videos showing the issue. - [Can I return or exchange a damaged or defective Grow Sensor?](https://faq.growsensor.co/returns-and-refunds/can-i-return-or-exchange-a-damaged-or-defective-grow-sensor.md): Yes, if your Grow Sensor arrives damaged or becomes defective under normal use, you can return or exchange it within 30 days of receiving your order or under our 365-day limited warranty. - [Will the shipping costs be refunded?](https://faq.growsensor.co/returns-and-refunds/will-the-shipping-costs-be-refunded.md): Shipping costs are only refunded if the return is due to a damaged, defective, or incorrect item. - [Will I be reimbursed for shipping if I return a damaged or defective Grow Sensor?](https://faq.growsensor.co/returns-and-refunds/will-i-be-reimbursed-for-shipping-if-i-return-a-damaged-or-defective-grow-sensor.md): Yes, if you're returning a damaged or defective Grow Sensor, we’ll cover the return shipping costs. - [Does it cost to make a return?](https://faq.growsensor.co/returns-and-refunds/does-it-cost-to-make-a-return.md): If you're returning a Grow Sensor under our 30-day money-back guarantee, you'll need to cover the return shipping costs. - [Do I need to pay for shipping when sending back a return?](https://faq.growsensor.co/returns-and-refunds/do-i-need-to-pay-for-shipping-when-sending-back-a-return.md) - [How can I return the Grow Sensor?](https://faq.growsensor.co/returns-and-refunds/how-can-i-return-the-grow-sensor.md) - [When will I receive my refund?](https://faq.growsensor.co/returns-and-refunds/when-will-i-receive-my-refund.md) - [What can’t I return?](https://faq.growsensor.co/returns-and-refunds/what-cant-i-return.md) - [Shipping and delivery](https://faq.growsensor.co/shipping-and-delivery.md) - [Do you have a shipping policy?](https://faq.growsensor.co/shipping-and-delivery/do-you-have-a-shipping-policy.md) - [Do you offer international shipping?](https://faq.growsensor.co/shipping-and-delivery/do-you-offer-international-shipping.md): Yes, we offer international shipping to the EU, USA, and Canada. - [How long do you ship after I place my order?](https://faq.growsensor.co/shipping-and-delivery/how-long-do-you-ship-after-i-place-my-order.md): We aim to ship all orders within 2 working days after your purchase is confirmed. - [What are your shipping options?](https://faq.growsensor.co/shipping-and-delivery/what-are-your-shipping-options.md) - [What are your shipping rates?](https://faq.growsensor.co/shipping-and-delivery/what-are-your-shipping-rates.md) - [Do you offer express shipping options?](https://faq.growsensor.co/shipping-and-delivery/do-you-offer-express-shipping-options.md): Yes, we do offer express shipping options for faster delivery. - [How can I track my order?](https://faq.growsensor.co/shipping-and-delivery/how-can-i-track-my-order.md) - [How will I receive shipping updates?](https://faq.growsensor.co/shipping-and-delivery/how-will-i-receive-shipping-updates.md): You'll receive shipping updates via email or SMS, depending on which option you selected at checkout. - [How long does delivery take?](https://faq.growsensor.co/shipping-and-delivery/how-long-does-delivery-take.md) - [Can I specify a delivery date or time for my order?](https://faq.growsensor.co/shipping-and-delivery/can-i-specify-a-delivery-date-or-time-for-my-order.md) - [Can I change my shipping address after placing the order?](https://faq.growsensor.co/shipping-and-delivery/can-i-change-my-shipping-address-after-placing-the-order.md): Yes, you can change your shipping address up until the point your order has shipped. - [Can I reroute my package to a different address if I'm not available to receive it?](https://faq.growsensor.co/shipping-and-delivery/can-i-reroute-my-package-to-a-different-address-if-im-not-available-to-receive-it.md) - [What happens if I miss the delivery attempt?](https://faq.growsensor.co/shipping-and-delivery/what-happens-if-i-miss-the-delivery-attempt.md) - [Tracking says the order has been delivered, but haven’t received it - what do I do?](https://faq.growsensor.co/shipping-and-delivery/tracking-says-the-order-has-been-delivered-but-havent-received-it-what-do-i-do.md) - [What happens if my package gets damaged during shipping?](https://faq.growsensor.co/shipping-and-delivery/what-happens-if-my-package-gets-damaged-during-shipping.md) - [What should I do if my order hasn't arrived within the expected timeframe?](https://faq.growsensor.co/shipping-and-delivery/what-should-i-do-if-my-order-hasnt-arrived-within-the-expected-timeframe.md): If your order hasn't arrived within the expected delivery timeframe, please allow a couple of extra days as delays can occasionally happen. - [Can I combine multiple orders to save on shipping costs?](https://faq.growsensor.co/shipping-and-delivery/can-i-combine-multiple-orders-to-save-on-shipping-costs.md) - [Do you provide free shipping on orders over a certain amount?](https://faq.growsensor.co/shipping-and-delivery/do-you-provide-free-shipping-on-orders-over-a-certain-amount.md): Yes, we offer free standard shipping on all orders, regardless of the order amount. - [Do you offer local pickup as an option?](https://faq.growsensor.co/shipping-and-delivery/do-you-offer-local-pickup-as-an-option.md) - [Do you offer signature confirmation upon delivery?](https://faq.growsensor.co/shipping-and-delivery/do-you-offer-signature-confirmation-upon-delivery.md) - [Troubleshooting](https://faq.growsensor.co/troubleshooting.md) - [\*To do\* How to identify what channels your Wi-Fi network is on?](https://faq.growsensor.co/troubleshooting/to-do-how-to-identify-what-channels-your-wi-fi-network-is-on.md) - [Safety and security](https://faq.growsensor.co/safety-and-security.md) - [\*To do\*How secure is my information?](https://faq.growsensor.co/safety-and-security/to-do-how-secure-is-my-information.md) - [‍Request account and data deletion](https://faq.growsensor.co/safety-and-security/request-account-and-data-deletion.md) - [SOPs](https://faq.growsensor.co/sops.md): Welcome to the Grow Sensor SOPs library. - [SOP: Diagnose and fix nutrient burn (tip burn) in cannabis](https://faq.growsensor.co/sops/sop-diagnose-and-fix-nutrient-burn-tip-burn-in-cannabis.md) - [SOP: Veg to flower transition](https://faq.growsensor.co/sops/sop-veg-to-flower-transition.md) - [SOP: To top or not to top](https://faq.growsensor.co/sops/sop-to-top-or-not-to-top.md) - [Customer support](https://faq.growsensor.co/customer-support.md) - [How can I reach the Grow Sensor customer support team?](https://faq.growsensor.co/customer-support/how-can-i-reach-the-grow-sensor-customer-support-team.md) - [What are Grow Sensor’s customer support hours?](https://faq.growsensor.co/customer-support/what-are-grow-sensors-customer-support-hours.md) - [How long does it take to receive a response to my inquiry?](https://faq.growsensor.co/customer-support/how-long-does-it-take-to-receive-a-response-to-my-inquiry.md) - [Can I schedule a phone call or appointment with a Grow representative?](https://faq.growsensor.co/customer-support/can-i-schedule-a-phone-call-or-appointment-with-a-grow-representative.md): Yes, you can schedule a phone call or appointment with one of our representatives. - [What support does Grow Sensor offer for professional growers?](https://faq.growsensor.co/customer-support/what-support-does-grow-sensor-offer-for-professional-growers.md) - [What kind of customer support does Grow Sensor provide for troubleshooting?](https://faq.growsensor.co/customer-support/what-kind-of-customer-support-does-grow-sensor-provide-for-troubleshooting.md) - [How can I unsubscribe from your mailing list?](https://faq.growsensor.co/customer-support/how-can-i-unsubscribe-from-your-mailing-list.md) - [Can I sign up for a newsletter or email subscription for updates and offers?](https://faq.growsensor.co/customer-support/can-i-sign-up-for-a-newsletter-or-email-subscription-for-updates-and-offers.md): Yes! To stay updated on the latest news, offers, and promotions, simply sign up for our newsletter. - [Can I provide feedback or make a complaint?](https://faq.growsensor.co/customer-support/can-i-provide-feedback-or-make-a-complaint.md): Yes, we welcome your feedback and take complaints seriously. - [How can I leave a review?](https://faq.growsensor.co/customer-support/how-can-i-leave-a-review.md) - [Additional FAQs](https://faq.growsensor.co/additional-faqs.md) - [Technological advancements](https://faq.growsensor.co/additional-faqs/technological-advancements.md) - [What are the essential monitoring tools for indoor horticulture?​](https://faq.growsensor.co/additional-faqs/technological-advancements/what-are-the-essential-monitoring-tools-for-indoor-horticulture.md) - [What innovations are available for monitoring plant conditions remotely?](https://faq.growsensor.co/additional-faqs/technological-advancements/what-innovations-are-available-for-monitoring-plant-conditions-remotely.md): Recent innovations make it easier than ever to monitor plant conditions remotely with precision and efficiency. - [What technology can improve plant yield and quality in indoor farming?](https://faq.growsensor.co/additional-faqs/technological-advancements/what-technology-can-improve-plant-yield-and-quality-in-indoor-farming.md) - [Impact on plant growth](https://faq.growsensor.co/additional-faqs/impact-on-plant-growth.md) - [How can I efficiently track the climate in a grow room?](https://faq.growsensor.co/additional-faqs/impact-on-plant-growth/how-can-i-efficiently-track-the-climate-in-a-grow-room.md) - [What are the benefits of using remote monitoring systems for growing plants?](https://faq.growsensor.co/additional-faqs/impact-on-plant-growth/what-are-the-benefits-of-using-remote-monitoring-systems-for-growing-plants.md) - [How can I use data to enhance my indoor growing operations?](https://faq.growsensor.co/additional-faqs/impact-on-plant-growth/how-can-i-use-data-to-enhance-my-indoor-growing-operations.md): Using data in your indoor growing setup allows you to make informed decisions that improve plant health, boost yields, and increase overall efficiency. - [How can I optimise temperature and humidity in my grow space?](https://faq.growsensor.co/additional-faqs/impact-on-plant-growth/how-can-i-optimise-temperature-and-humidity-in-my-grow-space.md) - [Product features](https://faq.growsensor.co/additional-faqs/product-features.md) - [Which devices provide accurate CO2 level readings in cultivation setups?](https://faq.growsensor.co/additional-faqs/product-features/which-devices-provide-accurate-co2-level-readings-in-cultivation-setups.md): Accurate CO₂ monitoring is vital for maximising plant growth, especially in controlled indoor environments where CO₂ levels directly impact photosynthesis and yield. - [Which systems offer real-time alerts for indoor plant monitoring?](https://faq.growsensor.co/additional-faqs/product-features/which-systems-offer-real-time-alerts-for-indoor-plant-monitoring.md) - [How can I remotely access my plant's environmental data?](https://faq.growsensor.co/additional-faqs/product-features/how-can-i-remotely-access-my-plants-environmental-data.md) - [Can I access Grow Sensor data remotely from multiple devices?](https://faq.growsensor.co/additional-faqs/product-features/can-i-access-grow-sensor-data-remotely-from-multiple-devices.md) - [What makes Grow Sensor the best choice for indoor cultivation?](https://faq.growsensor.co/additional-faqs/product-features/what-makes-grow-sensor-the-best-choice-for-indoor-cultivation.md) - [Are Grow Sensor's European-made products more durable?](https://faq.growsensor.co/additional-faqs/product-features/are-grow-sensors-european-made-products-more-durable.md) - [Comparison with competitors](https://faq.growsensor.co/additional-faqs/comparison-with-competitors.md) - [How accurate are Grow Sensor devices compared to Hydrofarm's solutions?](https://faq.growsensor.co/additional-faqs/comparison-with-competitors/how-accurate-are-grow-sensor-devices-compared-to-hydrofarms-solutions.md) - [Can the Grow Sensor help me increase my yields more effectively than Trolmaster?](https://faq.growsensor.co/additional-faqs/comparison-with-competitors/can-the-grow-sensor-help-me-increase-my-yields-more-effectively-than-trolmaster.md) - [What are the top systems for remote monitoring of plant environments?](https://faq.growsensor.co/additional-faqs/comparison-with-competitors/what-are-the-top-systems-for-remote-monitoring-of-plant-environments.md) - [Which monitoring systems provide the best data for indoor growing?](https://faq.growsensor.co/additional-faqs/comparison-with-competitors/which-monitoring-systems-provide-the-best-data-for-indoor-growing.md) - [Usage scenarios](https://faq.growsensor.co/additional-faqs/usage-scenarios.md) - [What are the benefits of using a mobile app for monitoring grow rooms?](https://faq.growsensor.co/additional-faqs/usage-scenarios/what-are-the-benefits-of-using-a-mobile-app-for-monitoring-grow-rooms.md): Using a mobile app for grow room monitoring offers real-time visibility, instant alerts, and remote access—helping growers respond quickly to environmental changes. - [How reliable is the Grow Sensor devices in harsh indoor environments?](https://faq.growsensor.co/additional-faqs/usage-scenarios/how-reliable-is-the-grow-sensor-devices-in-harsh-indoor-environments.md) - [How can I get alerts for environmental changes in my grow room?](https://faq.growsensor.co/additional-faqs/usage-scenarios/how-can-i-get-alerts-for-environmental-changes-in-my-grow-room.md): With Grow Sensor, you can set custom limits for temperature, humidity, VPD CO₂, and light, and receive real-time alerts when readings go outside your defined ranges. - [How do I set up my Grow Sensor for the first time?](https://faq.growsensor.co/additional-faqs/usage-scenarios/how-do-i-set-up-my-grow-sensor-for-the-first-time.md): Setting up your Grow Sensor is quick and easy. - [Can beginners use Grow Sensor as effectively as professional growers?](https://faq.growsensor.co/additional-faqs/usage-scenarios/can-beginners-use-grow-sensor-as-effectively-as-professional-growers.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://faq.growsensor.co/welcome.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.