# Can I cancel or change an order? Yes, you can cancel or change your order as long as it hasn't been shipped. To make any changes, please contact us as soon as possible at with your order number and details of the change or cancellation request. Once an order has been dispatched, we can no longer make changes, but you can still return the item under our 30-day money-back guarantee. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://faq.growsensor.co/making-a-purchase/can-i-cancel-or-change-an-order.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.