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  • Welcome
  • Getting started
  • The Grow Sensor
  • The Grow App
  • Substrate probes
  • App settings
  • Making a purchase
  • Returns and refunds
    • Do you have a warranty?
    • Do you have a satisfaction guarantee?
    • Do you have a returns and refund policy?
    • What are the returns conditions?
    • Can I return a Grow Sensor that has been opened or used?
    • What do I need to include when returning the Grow Sensor?
    • What should I do if I receive a damaged or defective Grow Sensor?
    • Can I return or exchange a damaged or defective Grow Sensor?
    • Will the shipping costs be refunded?
    • Will I be reimbursed for shipping if I return a damaged or defective Grow Sensor?
    • Does it cost to make a return?
    • Do I need to pay for shipping when sending back a return?
    • How can I return the Grow Sensor?
    • When will I receive my refund?
    • What can’t I return?
  • Shipping and delivery
  • Customer support
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Returns and refunds

Do you have a warranty?Do you have a satisfaction guarantee?Do you have a returns and refund policy?What are the returns conditions?Can I return a Grow Sensor that has been opened or used?What do I need to include when returning the Grow Sensor?What should I do if I receive a damaged or defective Grow Sensor?Can I return or exchange a damaged or defective Grow Sensor?Will the shipping costs be refunded?Will I be reimbursed for shipping if I return a damaged or defective Grow Sensor?Does it cost to make a return?Do I need to pay for shipping when sending back a return?How can I return the Grow Sensor?When will I receive my refund?What can’t I return?

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Last updated 8 months ago

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