# Can I return a Grow Sensor that has been opened or used?

Yes, you can return a Grow Sensor that has been opened and lightly used within 30 days of receiving your order, as long as it's in good condition, in its original packaging, and with proof of purchase.

If the product is damaged due to misuse, we will not be able to accept the return.

To start a return, email us at <support@growsensor.co>.

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