> For the complete documentation index, see [llms.txt](https://faq.growsensor.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://faq.growsensor.co/returns-and-refunds/can-i-return-or-exchange-a-damaged-or-defective-grow-sensor.md).

# Can I return or exchange a damaged or defective Grow Sensor?

Yes, if your Grow Sensor arrives damaged or becomes defective under normal use, you can return or exchange it within 30 days of receiving your order or under our 365-day limited warranty.

To start the process, email us at <support@growsensor.co> with:

* Your order number
* A brief description of the issue
* Photos or videos showing the damage or defect

We’ll quickly assess the situation and arrange a replacement or full refund, depending on what works best for you.

<br>


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