Do I need to pay for shipping when sending back a return?

Yes, if you're returning a Grow Sensor under our 30-day money-back guarantee, you'll be responsible for the return shipping costs.

To ensure your return arrives safely, please use a trackable and insured shipping method, as we can't be held responsible for lost or damaged returns without proof of delivery.

If you're returning a damaged or defective product, we'll cover the shipping costs.

For more details or to start a return, email us at [email protected].