# How can I return the Grow Sensor?

To return your Grow Sensor, simply follow these steps:

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{% step %}
**Contact us**

Email <support@growsensor.co> within 30 days of receiving your order. Include your order number and reason for the return.
{% endstep %}

{% step %}
**Package the product**

Ensure the Grow Sensor is in its original packaging with all accessories and proof of purchase.
{% endstep %}

{% step %}
**Choose secure shipping**

Use a trackable and insured shipping method to send the return to the address provided by our support team. This helps protect against loss or damage during transit.
{% endstep %}
{% endstepper %}

Once we receive the returned product and verify its condition, we'll issue a full refund to your original payment method within 14 days.

If you're returning the Grow Sensor due to a defect or damage, we'll cover the return shipping costs.

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