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What should I do if I receive a damaged or defective Grow Sensor?

If you receive a damaged or defective Grow Sensor, please contact us immediately at [email protected]envelope.

To help us resolve the issue quickly, include the following in your email:

  • Your order number

  • A brief description of the issue

  • Photos or videos showing the damage or defect

We’ll assess the situation and either arrange a replacement or provide a full refund under our 365-day limited warranty.

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