# When will I receive my refund? Once we receive your returned Grow Sensor, check the unit and confirm it meets our return conditions, we'll process your full refund within 14 days. The refund will be issued to your original payment method, and you'll receive a confirmation email once it's been processed. Please note that depending on your bank or payment provider, it may take a few additional days for the refund to appear in your account. If you have any questions or don’t see your refund after 14 days, contact us at . --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://faq.growsensor.co/returns-and-refunds/when-will-i-receive-my-refund.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.