# Will the shipping costs be refunded? If you're returning a Grow Sensor for any other reason under our 30-day satisfaction guarantee, the original shipping costs are non-refundable, and you'll need to cover the return shipping. To guarantee your return reaches us safely, we recommend using a shipping method that includes tracking and insurance. Without proof of delivery, we can't take responsibility for any returns that are lost or damaged in transit. For more details or to start a return, email us at
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